Property Name: The Charleston | Galle Fort
Street Address: 78 Lighthouse Street
City : Galle - Southern
Postal Code : 80000
Contact Name: Dilani Silva
Phone: +94704751442
Amenities
- Baggage storage
- Concierge
- Laundry service
- Room service
- Welcome drink
- 24-hour security
- Air conditioning
- Bar
- Bottled water
- Breakfast, free
- Daily Housekeeping
- First aid kits
- Food can be delivered for in-room dining
- Guests can opt out of daily room cleaning
- Internet
- Invoices
- Non-smoking rooms
- Pool / Beach towels
- Restaurant
- Safety deposit box
- Smoke-free property
- Sun deck
- Taxi service
- Terrace
- Tour Assistance
- Walking Tours
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 14:00
Check-Out: 12:00
Property and Cancelation Policies :
Terms and Conditions
Taxes & Fees: All room charges and services are subject to a 10% Service Charge and 16.5% Government Tax.
Basis: All rates are inclusive of complementary breakfast based on single or double occupancy. Extra breakfast is charged at LKR 5000 per person, subject to any applicable Govt.tax and service charge.
Child Policy: We are happy to welcome families with children however kindly note that we do not offer any special facilities (e.g. extra beds, baby cot and kids’ menu).
One child between 5-11 yrs may share the parents’ bed as a third person in the room at an extra charge of LKR 16,500 subject to applicable Govt. tax and service charge, inclusive of breakfast.
One child between 0-4 yrs may share the parents’ bed at no extra charge, inclusive of breakfast.
Children 12 yrs and above are considered as adults and must be accommodated in their own room.
Booking Eligibility: Guests 18 yrs and above are eligible to make a reservation at the Charleston. All guests will need to present their passport or Sri Lankan NIC on check-in.
Early Check-in and Late Check-out Policy: Check-in time is 14.00 hrs., check out time is 11.00. Requests for early check-in may only be confirmed 24hrs prior to arrival and will be based upon availability. A guaranteed early check-in for any time of arrival will be subject to an extra night charge. Late check-out requests are strictly subject to availability the evening prior to departure. Where possible we will extend a complimentary late check-out until 1500hrs.
Reservation Policy: Reservations can be made directly through the hotel's front office department via telephone, email, website, WhatsApp or through social media. To confirm your reservation, 50% of the total reservation value is required at the time of booking, inclusive of tax and service charge. The balance of room charges can be paid at check-out along with any other charges incurred. Bookings can be made on a tentative basis and will be held for 24 hrs. until the deposit is received as confirmation. If no confirmation is received, the booking will be released without prior notification. Reservations shall not be binding until acceptance and confirmation has been issued from the hotel.
Damages/Theft: The Charleston Hotel is not liable for any theft, damage, injury or any other loss or incident that may happen to a guest during their stay. It is the guest’s responsibility to hold the necessary insurance to cover any such events during their stay.
General: The hotel is not equipped to cater for the differently abled. We regret that pets are not allowed anywhere within the property. We regret that pets are not allowed anywhere within the property.
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